Communication, according to ISO 9001: 2015


How to create a communication table

How to comply with requirement 7.4 of ISO 9001:2015

The organization must determine the internal and external communications pertinent to the Quality Management System, including:

  • a) what to communicate
    b) when communicating
    c) whom to communicate
    d) how to communicate
    e) who communicates

You can download a complete Communication Table for free, which you can easily adapt to the needs of your company.